Last Updated: 2nd December 2025
Business Name: Settle In
Domain: https://settlein.fi
Address: Talonpojantie 19 As, Helsinki, Finland
Email: info@settlein.fi
Phone: +358 44 929 1504
Privacy Policy
This Privacy Policy explains how Settle In (“we”, “our”, or “us”) collects, uses, discloses, and protects your personal data when you use our website settlein.fi and our services (“Services”). This policy is written in accordance with the EU General Data Protection Regulation (GDPR) and Finland’s data protection laws.
By using Settle In, you agree to the practices described in this Privacy Policy.
1. Data Controller
The Data Controller responsible for your personal data is:
Settle In
Talonpojantie 19 As
Helsinki, Finland
Email: info@settlein.fi
Phone: +358 44 929 1504
2. Personal Data We Collect
We collect the following categories of personal data:
A. Information You Provide Directly
- Full name
- Email address
- Phone number
- Physical address
- User account details
- Payment-related information (processed by Stripe — we do not store full card data)
- Identity verification data (such as student certificates)
- Messages exchanged via in-app chat
- Listings, images, and descriptions you upload
B. Automatically Collected Data
- IP address
- Device information
- Browser type
- Operating system
- Usage activity and clicks
- Referring URLs
- Login timestamps
- Location data (approximate geolocation from IP)
C. Cookies & Tracking Technologies
We use:
- Google Analytics
- Meta Pixel
- Cookies required for login/session management
- Cookies for fraud prevention
- Cookies for basic functionality
(See Section 10 – Cookie Policy for full details.)
3. How We Use Your Personal Data
We use your data to:
- Create and manage your account
- Facilitate bookings, inspections, and peer-to-peer payments
- Verify student status or eligibility
- Process booking fee payments via Stripe
- Enable in-app chat between buyers and sellers
- Prevent fraud, no-shows, and abusive behavior
- Send notifications, confirmations, and service messages
- Improve the platform and monitor analytics
- Comply with legal obligations
4. Legal Basis for Processing
We process your data under the following GDPR legal bases:
| Purpose | Legal Basis |
| Account creation | Art. 6(1)(b) – contract necessity |
| Processing booking fees (Stripe) | Art. 6(1)(b) |
| Student certificate verification | Art. 6(1)(f) – legitimate interest (fraud prevention) |
| Analytics & cookies | Art. 6(1)(a) – consent |
| Communication | Art. 6(1)(b) or 6(1)(f) |
| Fraud prevention & security | Art. 6(1)(f) |
| Legal compliance | Art. 6(1)(c) |
5. How We Share Your Data
We may share your personal data with:
A. Service Providers
- Stripe (payment processing)
- Hostinger (hosting infrastructure)
- Mailchimp (email service)
- Google (Google Analytics)
- Meta (Meta Pixel)
B. Other Users
When you book or list a package, buyers and sellers will see only necessary details such as:
- First name
- Chat messages
- Listing and pickup/delivery details
Your phone number and address may be shared only when required to complete a transaction.
C. Legal Obligations
We may share personal data when required by law or legal request.
6. International Data Transfers
Some service providers (Google, Meta, Stripe, Mailchimp) may transfer data outside the EU.
We rely on:
- Standard Contractual Clauses (SCCs)
- GDPR-compliant data processing agreements
- EU-approved transfer safeguards
7. Data Retention
We retain your personal data only as long as needed:
| Data Type | Retention |
| Account information | Until you delete your account |
| Chat messages | Up to 24 months |
| Reservation fee payment logs | Up to 6 years (legal requirement) |
| Student verification records | Up to 12 months |
| Cookies | As per Cookie Policy |
8. Your GDPR Rights
You have the right to:
- Access your data
- Correct inaccurate data
- Request deletion (“Right to be Forgotten”)
- Restrict or object to processing
- Withdraw consent (for cookies/analytics)
- Data portability
- File a complaint with the Data Protection Ombudsman (Finland)
Email all requests to info@settlein.fi
9. Data Security
We use:
- HTTPS encryption
- Encrypted servers
- Access controls
- Secure hosting (Hostinger)
- Stripe PCI-DSS compliant processing
10. Cookie Policy
We use cookies to:
- Keep you logged in
- Enable account functionality
- Measure site usage
- Improve performance
- Prevent fraud
Types of Cookies
- Essential Cookies – required (no consent needed)
- Analytics Cookies (Google Analytics) – require consent
- Marketing/Tracking Cookies (Meta Pixel) – require consent
- Functionality Cookies – improve user experience
Managing Cookies
You may withdraw or give consent at any time using our cookie banner and browser settings.
11. Children’s Privacy
Settle In is not intended for users under 13.
Users between 13–17 must have permission from a legal guardian.
12. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with a new “Last Updated” date.
13. Contact Us
For privacy requests or questions:
Settle In
Email: info@settlein.fi
Phone: +358 44 929 1504
Address: Talonpojantie 19 As, Helsinki, Finland